Extensive Online Documentation in Shared Web Hosting
Our shared web hosting packages include an elaborate knowledge base where you can find information on all the complications that you could face and their resolutions. You can get to know how to create and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your mail client are accurate, but you aren’t able to send email messages, for instance. We have tried our very best to be as thorough as possible and to encompass all possible options in order to save you time and effort and to give you different solutions for any issue. The knowledge base features informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, whilst if you’d like to browse through the full collection of articles, you should visit the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated hosting plans come with extensive technical documentation where you will see info about all the features that our in-house built Hepsia hosting Control Panel comes with, in addition to solutions to different questions and challenges that you might bump into. All configuration guides feature detailed instructions, which is the reason why you will not need to worry about omitting something if you are planning to export a database, for instance. The troubleshooting articles cover a range of different viable causes of specific problems and the solution for each and every one of them, so in case you’re not able to send email messages although you have the right SMTP server settings, for instance, you can quickly discover what the reason for this may be and correct the problem with a couple of mouse clicks in your email client. As Hepsia has quite a few features, you’ll be able to find applicable articles in every section. In case you would like to check out all help articles, you can use the Help menu, which is located in the upper right-hand corner of the window.
