Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You will find almost all the answers to your questions in the intuitive Help Center incorporated into our Hosting Control Panel. It boasts a vast knowledge base with frequently asked questions and exhaustive instructional articles prepared by our experienced help desk support team.

  • Top quality support service

  • Tutorial Video Clips

  • For those of you who want to discover how to sort out a commonly encountered issue by watching a how–to video clip, we’ve added a collection of video tutorials to our Hosting Control Panel. All the instructional video clips are concise and easy to grasp. They offer visual demonstrations of different site management operations.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24x7 technical support service and a sixty–minute ticket response guarantee. Our competent technicians will be at your disposal night and day to attend to your enquiries and to sort out any issue that you might face. Simply send a tech support request from the Help Center section and we’ll respond in no time.