Customer Support
Context Help
If you get lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A pop-up window will appear. It offers in-depth info about all the actions that you can carry out on that particular page. Each popup appears on the same page so that you can quickly get back to your work.
Video Tutorials
We have a huge range of tutorial video clips illustrating how to use our web hosting Control Panel. They're meant for those of you who want to see how things are getting done instead of only reading articles. Thus, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step educational video clips.
F.A.Q.
If you can't find the answer you searching for, check out our comprehensive Frequently Asked Questions section, which covers questions asked by real users and offers real solutions. We periodically "revamp" our Frequently Asked Questions database with new Q&A's in order to cover all the innovations and new additions to our system.
Ticketing System
If you still can't find the answer you searching for in the FAQ database either, you can contact our fantastic team of support engineers available 24-7 and ready to assist you with any query. Each trouble ticket you send will be answered in less than 1 hour (the average ticket response time is just 20 minutes), so you will not have to wait a long time to get an answer to your question.